Terms and Conditions – 399bet com

1 Acceptance of Terms

By accessing, registering on, or using any part of the 399bet com platform — including the website, mobile app, and any associated services — you confirm that you have read these Terms and Conditions in full and agree to be bound by them. These terms apply to all users of 399bet com, including registered players, visitors, and anyone who interacts with the platform in any capacity.

If you are registering on behalf of another person, you confirm that you have the authority to bind that person to these terms. However, 399bet com accounts are strictly personal and non-transferable. You may not allow another person to use your account under any circumstances.

These terms should be read alongside the 399bet com Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform.

2 Eligibility

To register and use 399bet com, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited.
• You must not be acting on behalf of another person or as an agent for any third party.
• You must not be a current employee, contractor, or close family member of an employee of 399bet com or any of its affiliated companies.

3 Account Registration

When registering on 399bet com, you are required to provide accurate, complete, and up-to-date personal information. This includes your full legal name, date of birth, valid contact number, and a working email address. Providing false information during registration is a breach of these terms and may result in immediate account closure.

You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. 399bet com will never ask for your password via email, chat, or phone. If you suspect that your account has been accessed without your authorisation, contact our support team immediately.

• Only one account is permitted per person, household, device, or IP address.
• Account details must match the name on the payment method used for deposits and withdrawals.
• You must notify 399bet com promptly if any of your registered details change.
• Accounts found to be duplicates will be closed without notice and balances may be voided.
• 399bet com reserves the right to decline any registration application at its sole discretion.

4 Deposits and Withdrawals

All financial transactions on 399bet com are conducted in Bangladeshi Taka (BDT). We currently support deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is ৳10. Minimum withdrawal amounts and any applicable processing thresholds are displayed within your account dashboard.

Deposits are credited to your 399bet com account balance in real time under normal circumstances. If a deposit does not appear within 15 minutes, contact our support team with your transaction reference number.

Withdrawals are processed to the same payment method used for the most recent deposit, and must be sent to an account registered in your own name. Third-party withdrawals are not permitted under any circumstances. 399bet com processes most withdrawal requests within three minutes, though in some cases additional verification may extend this timeframe.

• Withdrawals may be subject to identity verification before processing.
• 399bet com does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.
• Funds deposited must be wagered at least once before a withdrawal can be requested.
• 399bet com reserves the right to delay or decline withdrawals where fraud or money laundering is suspected.
• Dormant accounts (no login for 12 months) may be subject to an inactivity fee as outlined in the account dashboard.

5 Bonuses and Promotions

399bet com offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These details are clearly stated on each individual promotion page.

Bonus funds are separate from your real-money balance and cannot be withdrawn until the applicable wagering requirements have been fully met. Winnings generated from bonus funds may be subject to a maximum withdrawal cap, which will be stated in the relevant promotion terms.

• Only one welcome bonus is available per player, household, or IP address.
• 399bet com reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Bonuses obtained through fraudulent means, including the use of multiple accounts, will be voided.
• Players who consistently withdraw after meeting minimum wagering requirements without genuine gameplay may be excluded from future promotions.
• Free bets and free spins have no cash value and cannot be exchanged for real money directly.

6 Betting Rules

All bets placed on 399bet com are subject to the specific rules of the game or event in question. These rules are available within each game or betting market. It is your responsibility to familiarise yourself with the applicable rules before placing a bet.

Once a bet has been confirmed and accepted by 399bet com, it cannot be cancelled or amended by the player. In the event of a technical error that results in an incorrect price or outcome being displayed, 399bet com reserves the right to void the affected bets and return stakes to the player's account.

• Minimum and maximum bet limits apply to all markets and are displayed at the point of placing a bet.
• 399bet com reserves the right to limit the maximum winnings on any single bet or combination of bets.
• Bets placed after an event has started (in-play bets) are subject to additional rules specific to each market.
• In the event of a dispute regarding a bet outcome, the decision of 399bet com is final, subject to the formal complaints process.
• Cricket betting markets follow standard international cricket rules unless otherwise stated.

7 Prohibited Conduct

The following activities are strictly prohibited on 399bet com and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false identity information or impersonating another person.
• Attempting to access another player's account without authorisation.
• Placing bets on events where you have insider knowledge or the ability to influence the outcome.
• Engaging in any form of arbitrage betting that is designed to exploit pricing inconsistencies.

8 Account Suspension and Closure

399bet com reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that a breach of these terms has occurred or is likely to occur.

If your account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If the closure is initiated by 399bet com for reasons unrelated to a breach — for example, due to a business decision to exit a particular market — any verified real-money balance will be returned to you via your registered payment method.

• You may close your own account at any time by contacting our support team.
• Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Accounts closed at the player's request may be reopened after a cooling-off period, subject to review.
• 399bet com is not liable for any losses incurred as a result of account suspension where the suspension was caused by a breach of these terms.

9 Privacy and Data

399bet com collects and processes personal data in accordance with our Privacy Policy. By registering on the platform, you consent to the collection, storage, and use of your personal information as described in that policy. We do not sell your personal data to third parties.

Your data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law or necessary to provide the service. All data is stored securely using industry-standard encryption.

• You have the right to request a copy of the personal data we hold about you.
• You may request correction of inaccurate data by contacting our support team.
• Data retention periods are outlined in the full Privacy Policy available on 399bet com.

For full details on how 399bet com handles your data, please read our Privacy Policy.

10 Responsible Gaming

399bet com is committed to promoting responsible gaming. We provide a range of tools to help players stay in control of their gambling activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are accessible from within your account settings.

If you feel that your gambling is becoming a problem, we strongly encourage you to use our self-exclusion feature or contact our support team for assistance. 399bet com takes problem gambling seriously and will not market to players who have self-excluded.

• Deposit limits can be set on a daily, weekly, or monthly basis and take effect immediately when reduced.
• Self-exclusion periods range from 30 days to permanent exclusion.
• During a self-exclusion period, you will not receive any promotional communications from 399bet com.

For more information, visit our Responsible Gaming page.

11 Limitation of Liability

399bet com provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues.

To the maximum extent permitted by applicable law, 399bet com shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to losses resulting from technical failures, delays in processing, or errors in game outcomes caused by software faults.

• 399bet com is not responsible for losses resulting from a player's failure to read or understand the applicable game rules or betting terms.
• We are not liable for any losses caused by a player's failure to secure their account credentials.
• Our total liability to any player in any given month shall not exceed the net deposits made by that player during that month.

12 Changes to These Terms

399bet com reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players via email or an in-platform notification.

Your continued use of 399bet com after any changes to these terms have been published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and contact our support team to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any aspect of your 399bet com account, our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within your 399bet com account dashboard.
• Response time: Most queries are resolved within one hour during peak hours.

For account-specific queries, please have your registered email address and account ID ready when contacting support. This helps us locate your account quickly and resolve your issue faster.