At 399bet com, your privacy is not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player in Bangladesh. We keep things straightforward — no legal jargon designed to confuse.
Six core privacy principles that guide how we handle your data on 399bet com — every day, for every player.
Every piece of data you send to 399bet com — from your registration details to your payment information — is protected with SSL/TLS encryption. Your data is never transmitted in plain text, and our servers are secured against unauthorised access at all times.
399bet com does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to operate your account, process payments, and improve the platform. That's it — no exceptions, no grey areas.
We only collect the data we actually need to run your 399bet com account. We don't ask for information that isn't relevant to your gaming experience or required for identity verification and payment processing. Less data collected means less risk for you.
You have the right to access, correct, and request deletion of your personal data held by 399bet com. We make it easy to exercise these rights — just contact our support team and we'll handle your request promptly, usually within 72 hours.
Your data is stored on secured servers with restricted access. Only authorised 399bet com personnel who need the data to perform their job functions can access it. All internal data access is logged and audited on a regular basis.
You are always in control of whether you receive promotional communications from 399bet com. You can opt out of marketing emails and SMS messages at any time through your account settings or by contacting our support team directly.
This Privacy Policy applies to all users of the 399bet com platform, including the website and mobile app. By registering or using 399bet com, you confirm that you have read and understood how we handle your personal data as described in this policy.
399bet com is an online gaming and sports betting platform operated for players in Bangladesh. When this policy refers to "399bet com", "we", "us", or "our", it means the platform and its operating entity responsible for processing your personal data.
We act as the data controller for all personal information collected through the 399bet com website and mobile application. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, you can reach us at the contact details provided in Section 12 of this policy.
399bet com is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We review this policy regularly to ensure it stays accurate and up to date.
When you register and use 399bet com, we collect different categories of personal data depending on how you interact with the platform. Here is a clear breakdown of what we collect and why:
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Age verification and KYC compliance |
| Contact Data | Mobile number, email address | Account communication and support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, bets placed, session duration | Responsible gaming monitoring and personalisation |
| Communications Data | Support chat logs, email correspondence | Resolving disputes and improving support quality |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.
399bet com uses your personal data only for legitimate purposes directly related to operating your account and delivering the platform's services. We do not use your data in ways that are unexpected or that you haven't been informed about.
We will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request human review of that decision.
Every time 399bet com processes your personal data, we do so on one of the following legal grounds. We rely on the most appropriate basis for each specific processing activity:
399bet com does not sell your personal data. We share your data only with trusted third parties who help us operate the platform, and only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in line with this policy.
We do not share your data with advertisers, data brokers, or any third party for their own marketing purposes.
399bet com uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the site.
You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the core features of 399bet com.
399bet com retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal policies. We do not keep your data longer than necessary.
When your data is no longer required, 399bet com securely deletes or anonymises it so it can no longer be linked back to you as an individual.
As a 399bet com player, you have a number of rights regarding your personal data. We take these rights seriously and will respond to any request within 72 hours under normal circumstances.
Request a copy of all personal data 399bet com holds about you.
Ask us to correct any inaccurate or incomplete data on your account.
Request deletion of your data where we no longer have a legal basis to hold it.
Ask us to limit how we use your data while a dispute or request is being resolved.
Receive your data in a structured, machine-readable format for transfer elsewhere.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact our support team at [email protected] with your registered email address and a description of your request.
399bet com takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.
While we take every reasonable precaution, no online platform can guarantee 100% security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
399bet com is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process, and we may request additional documentation to confirm a player's age at any time.
If we become aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 399bet com, please contact our support team immediately so we can investigate and take appropriate action.
399bet com may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your data, we will notify you via email or an in-platform notification before the changes take effect. Your continued use of 399bet com after any update constitutes your acceptance of the revised policy.
We recommend reviewing this Privacy Policy periodically. The version published on this page is always the current and applicable version for all 399bet com users.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 399bet com handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related enquiries within 72 hours.
For general platform questions, you can also visit our FAQ page or review our Terms and Conditions.